Has your Wireless Speaker just stopped working?
It’s easy to jump to conclusions. For instance the battery is Dead and won’t charge, so you need a new Speaker. Well, you might be surprised, when I tell you that the it is much more likely a Software or Peripheral problem, and it is rare that the battery will just stop working without it slowly Degrading for a while first.
Check your Micro USB Cable
A much more likely reason why your Speaker won’t charge is a problem related to the Charging Cable. Take a look at the Connector of the Cable, the end that connects to the Speaker. Give it a blow, don’t get it wet just try to dislodge anything that might be causing a connection problem. Try connecting the USB Charger or the Wall Outlet Charger to the Cable and try charging again. It’s a Long Shot, but it can and often is, as simple as that.
You can Try a Different Micro USB Cable
Your Speaker may have a Micro USB Connector, however Modern Speakers are using USB C as a way to connect to the Charger. It’s probably worth having a few around, if you haven’t got any to test on your speaker. If you have got a Replacement USB Charging Cable, to try on your speaker then give it a go. Now what we are looking for is for the speaker to light up, usually the LEDs not Lighting up when you try your Alternate cable means no change. If there is no change with the LEDs or even any change like a sound from the Speaker then we are a step closer to understanding the problem. Which is, we know with a fair amount of certainty that the USB Cable isn’t to blame, for your Speaker not Charging
Check the Charging Port on the Speaker
So how do you know if the Charging Port is what’s causing the speaker not to work? It’s usually just as simple as looking, to see if the Port is Bent or Bigger than the end of the Micro USB Connector on the Cable
Loose USB Port
If the USB Port is Malfunctioning, it can simply be that the USB Port is bent out of shape. Look inside the USB Port and you will see two metal Prongs. These act like Springs to keep the Male USB Connector on the Cable pressed against the Female Solder in the USB Speaker Port. You can simply use a Plastic Tool shaped like a Flat head Screwdriver to Pry these Metal Prongs or Pins if you like, outwards to improve the pressure they provide when you plug in your USB Connector. If the Metal surrounding the USB Port is out of shape then this can also cause the USB Connector to Rattle around and become loose. What you will need is a Pair of Needle Nose Pliers that you can Form the Case in the USB Port back into a Tighter fit for the Connector.
Warning when working with the USB of a Live Device, make sure you are prepared for possible shorting out of the device. Try to avoid the Live parts of the USB anyway you can!
Bad solder on the USB Charging Port
You’ll know if the USB Connector on the Speaker is Loose. when you connect the USB Cable to the speaker. The Cable Connector should sit in the USB Connector and feel Steady and not move in any direction. If it is moving, even a little, when you have the cable plugged into the USB Connector, then it is possible you have a Loose Solder Point in the Speaker Charging Connector. If the Above Tip ‘A loose USB Port’, has been checked off from the list and you can still feel movement when you plug in the USB Cable, then it is probably a Loose USB Port. If you are Adventurous you can quite easily open you speaker and attempt to Solder the loose Solder Points of the USB Port. However be warned doing so will Void your Warranty. If you have any Warranty left then you should probably contact Customer Service for the Speaker.
Check the Wall Outlet
It might sound Obvious but the culprit for your Speaker not Charging can be the Power Wall Outlet or Socket that has a problem. The Obvious thing to try is, try plugging your Speaker Charger into another Outlet or Socket (UK). You may be surprised. IT does Happen!
Find the Reset Button on the Wireless Speaker
Take a look at the Case of your Wireless Speaker and look for a Reset Button. It may be displayed, plainly. More common though is the Reset Button is hidden in a Small Pin Sized Hole. You will need a Paper Clip or Pin with the same width as the Paper Clip. You can then unravel the paper clip into a long pin shaped piece of metal. The Reset Button is deep in that Small Pin Hole, so that you do not accidently press Reset all the time. Now if your Speaker is completely out of power, then pressing the Reset will not do anything, However if there is some Charge in the Speaker, then Resetting it may solve the Charging not working problem. Note that the Reset button usually takes a Long Press, If you have clicked the Reset Button and nothing happened try holding the Pin or Paper Clip for 10 seconds when you feel it push the button all the way in. After that you may see some Flashing LEDs or the Speaker may make a sound, something might happen that is different from the normal function of the speaker. What ever happens, just try to plug the Charging Cable back into the Charging Port on the Speaker, to see if the Speaker begins to charge like it should do.